Frequently Asked Questions

We strive to process your order as quickly as we possibly can. Considering all products are made to order, we take about 2-7 business days to create apparel products and 2-5 business days for non-apparel products. 97% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. Please note that this may change because of time of year (Holidays, Sales Promotions, etc.).

Once processed, orders are shipped via DHL, FedEx or USPS. Standard Ground (unless an expedited service is chosen) is delivered within 7 business days to most locations.

We accept returns and exchanges on all products within 30 days of product being delivered you. Please contact freewmapparel@gmail.com to start a request.

All of our shirts are pre-shrunk and under proper washing care, they will hold true to size.

We recommend line drying or laying our products flat to dry. If you wish to use a dryer, use it on low.

A portion of the proceeds from every sale will be donated to various local and national organizations. We will select different organizations each time based on events happening around us. Please follow us on social media to find out where we are donating next!

We value you as a customer and we understand your privacy is important. Our goal is to ensure that any information you provide through our website is kept secure and confidential. Because we are an e-commerce website, we work in conjunction with third party vendors. Certain information supplied will be shared with them. No information will be sold to these or any third party vendors.Our employees are trained in confidentiality and privacy and the information you provide us will be used only to fulfill your order. At times we may use information to contact you if we foresee an issue with your order.